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It's no secret that people are the most expensive and important asset for firms, but many struggle with identifying the right processes and technologies to manage this asset. Senior analyst Zach Thomas will present Forrester's best-practices...
November 25, 2008
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Live
-11:00 AM PST
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Today's consumers demand more and have more choices in service providers. Cable operators need to compete for subscribers by delivering more services over increasingly strained bandwidth. They are also looking for new opportunities to expand...
November 24, 2008
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Live
-12:00 p.m. New York
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The strategic importance of effective frontline management is undisputed; yet, a 2008 survey of almost 1,000 companies showed nearly half had either no formal management training or an inconsistent approach. Learning organizations responsible...
December 4, 2008
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Live
-11:00 AM PST
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Once upon a time, you were excited about the promise of event-based marketing programs. You dreamt of the windfall returns, abundance of newfound customer loyalty, uncontrollable employee excitement and industry notoriety that your programs...
December 4, 2008
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Live
-10:00 AM PST
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Lean times mean you want to get the most out of your campaigns while spending the least. For many online marketers, shrinking budgets and increased scrutiny on spend are just two of the consequences of this turbulent time. While budgets are...
December 2, 2008
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Live
-10:00 AM PST
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Business intelligence (BI) is not just about reporting anymore. It is migrating from being a back &mdash and middle-office tool for productivity and efficiency gain to being a major, strategic corporate asset used for competitive differentiation....
December 3, 2008
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Live
-12:00 pm US Eastern
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A critical success factor of any SOA is the establishment and enforcement of good SOA Governance. Key activities to achieve this end include establishing a process for SOA Governance, and creating a Center of Excellence. IBM has created a best...
December 2, 2008
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Live
-12:00 pm US Eastern
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Today's distributed SOA and composite applications span a complex array of platforms, operating systems and infrastructure technologies. Managing application performance and end to end transaction integrity has never been more complex. Success...
December 4, 2008
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Live
-12:00 pm US Eastern
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Play to Your Genius - Your work is your signature—make it a masterpiece. To know that your work counts is to know that you count. If you engage in work that makes you come alive, the world will beat a path to your door. Defy mediocrity...
December 2, 2008
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Live
-8:00 AM - 9:00 AM Los Angeles Standard Time
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The eternal questions on the minds of marketers today: Why is it so hard to find out what our customers really want? Are they(we) looking for relationships, rewards, recognition? A bit of each? All of the above? In this session, we will reveal...
December 3, 2008
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Live
-8:00 AM - 9:00 AM Los Angeles Standard Time
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